Job Description: Pigment Engagement Manager

Who We Are

Bright Point is a boutique advisory and software implementation firm dedicated to helping organizations achieve financial clarity and operational excellence. We specialize in optimizing finance, accounting, sales performance and operational decisions to drive profitable revenue generation, efficient performance, and reliable financial management.

At Bright Point, we believe that strong relationships are the foundation of successful business. Our core values are centered on cultivating deep connections with our clients, partners, team members, and community. Our employees are passionately committed to transforming our clients' businesses through strategic advisory and seamless implementation.

As one of Pigment's first North American partners, we have extensive experience enabling the Pigment platform across industries, leveraging collaborative co-build methodologies and comprehensive turnkey (i.e. white glove) solution implementations, ensuring a perfect fit for each client's unique needs.

What You Will Do and Learn

As an Engagement Manager in our Pigment practice, you will help some of the world’s most well-known organizations and start-ups solve business challenges through FP&A software solutions.

• Assume the role of project lead for customer implementations of Pigment, overseeing all aspects of project management, including risk mitigation, issue resolution, major decision-making, and ongoing monitoring of project status and health, ensuring timely delivery and overall success.

• Develop a trusted advisor relationship with customer executive sponsors to create passion and satisfaction for Pigment

• Manage and maintain customer relationships, ensuring that all customers attain a high level of adoption and business value from usingPigment

• Establish measurable goals and KPIs for your customer accounts and drive a plan to completion.

• Deliver awe-inspiring presentations, provide insightful practices, and structure creative project plans.

• We are a “work from home” organization with very little travel to clients and/or conferences. Travel would likely be no more than 2 - 5 days a year.

Who You Are

• Significant experience in account management or project management at a software or professional services firm

• Have a strong understanding of various project management methodologies to guide our consultants and clients on the best approach for their project

• Experience in preparing and delivering presentations targeted to a senior audience

• Exhibit excellent verbal and written communication skills to reduce confusion, set clear expectations, and keep projects on track.

• Be able to continuously meet deadlines, execute on projects, and prioritize workload accordingly.

• Ability to adapt to a rapidly changing product and respond strategically to customer needs.

• Experience meeting multiple objectives in an entrepreneurial environment with little supervision.

What We Offer

• Competitive compensation package

• Comprehensive benefits package, including medical, dental, and 401k matching

• Flexible Time Off

• Paid holiday time

• High-end technology to do your work in the best conditions

As an employee of Bright Point, you will be part of a company that is providing innovative opportunities to impact our clients in a meaningful way. We believe giving back is core to our values and as part of this effort, you will be given the opportunity to participate in different opportunities throughout the year including Bright Point’s day of service, giving back to our community.